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Success story: Flemish Government

What you need to know about the Flemish Government

The Flemish Government is the political institution representing the Flemish region in Belgium, also known as Flanders. The entire organization contains approximately 41.174 workers within 69 different legal entities.

Challenge

The Flemish Government was confronted with challeges like: limited access to new suppliers & freelancers, high throughput times between the moment of demand & start of the new contractors, high sourcing and contractor costs, lack of transparency and flexibility.

In addition, each different legal entity within the organization had different procedures & security requirements. The high complexity of the hiring process, together with a great number of Contingent Workers on -and offboarding the organization, resulted in an urgent need for increased internal and external transparency.

Solution

Combination of a Vendor Management System (CE VMS), a Marketplace (CE MP) & a Managed Service Provider (MSP):

CE VMS structured, digitised & optimised the processes through one platform for all entities. CE MP provided all involved stakeholders with a real time, direct access to suppliers & freelancers. MSP served as a neutral single point of contact delivering HR, sourcing & administrative services.

"With the complicated rules of public procurement and procedures, it’s much more efficient to work with reusable framework contracts, available for everyone. This is also more transparent for the candidate suppliers. Add a radical digital method to that, and you get an electronic marketplace with hundreds of clients and suppliers."

Prime Minister - Flemish Government

Plan of action

Benefits

Workshops

Workshops with different stakeholders to determine a uniform process.

Workshops

Workshops with different stakeholders to determine a uniform process.

Pilot

Pilot with 3 entities to validate and tune the process.

Pilot

Pilot with 3 entities to validate and tune the process.

QBR

Quarterly Business Reviews to validate and tune the solution and share insights.

QBR

Quarterly Business Reviews to validate and tune the solution and share insights.

Roll-out

Roll-out process towards additional entities.

Roll-out

Roll-out process towards additional entities.

Savings

€3 million spend savings, €1,2 procedure savings during pilot phase.

Efficiency

Halved throughput rates.

Full process automation

End-2-end automated hiring process with increased agility.

Flexibility

Flexibility to find & source any type of profile.

Reduced complexity

Less subcontracting constructions.

Lower risk

Minimized legal risks.

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