FAQ

Frequently Asked Questions

General

Connecting-Expertise offers software solutions to optimise and facilitate sourcing, contracting and managing your organisation's contingent workforce.

Operational since 2007, we are pioneers in the Belgian market with a leading Vendor Management System for contingent workforce management. 

You can ask questions via the contact page on our website or by sending an email to support@connecting-expertise.com.

If you already have an account, you can contact us in the help section on our platform.

Contingent workforce

As a freelancer or supplier you can use the Connecting-Expertise platform for free. You will find relevant vacancies, to which you can react immediately, and you will be informed when new vacancies are posted.

As a freelancer or supplier you can register and use the Connecting-Expertise platform for free. You will find relevant vacancies, to which you can react immediately, and you will be informed when new vacancies are posted.

On the top right of the Connecting-Expertise website (or here), you will find a blue "Log-in" button, which will take you to the platform. Then click on the link "Sign up", at the bottom right.

On the top right of the Connecting-Expertise website (or here), you will find a blue "Log-in" button, which will take you to the platform. There you can enter your e-mail and password. You do not have an account yet? Then register for free via the link "Sign up" at the bottom right.

My account

Go to the login page of the platform, click on "Forgot password" at the bottom right. Make sure to check your spam folder! If you do not receive an e-mail, please contact support@connecting-expertise.com.

If you enter a wrong password more than four times, the platform will block your account and you will receive a mail with a temporary password. You must use this password to unlock your account. Make sure to check your spam folder! If it still doesn't work, you can contact support@connecting-expertise.com

After logging in to the CE platform, click on your name in the top right corner and select "My Notifications". Here you can change the channel and/or frequency for each type of notification

CE Job Board

A credit is your ticket to publish a request for one external resource on the CE Marketplace.

With the login you will receive from us, it is possible to access the CE Job Board platform, where you can create a request. From the moment you launch such a request, the status will be changed to “Published” and your credit will be used. Note that it is only possible to publish requests as long as you have credits available in your credit balance.

Every credit is valid for 12 months after the date a credit was added to your balance. For example, if you purchase a credit on 12/09/2022 and we add your credits after the invoice acceptation on 14/09/2022, you will be able to use of that credit until 13/09/2023.

To check your credit balance, you have to access the platform. On top of every page, you find the remaining number of credits in your wallet. By clicking this button, you will be directed to a new page where detailed information about your credit balance can be found, as well as information on how to purchase new credits.

At the moment, it is only possible to order credits via email (sales@connecting-expertise.com) or by calling us (+32 (0)3 304 83 76 / available 9-17h CET).

After the two weeks of your free trial use, your access to the CE Job Board will remain open to process your published requests and select the candidate you want to work with. However, if you haven’t used your free credit yet, this credit will expire after the free trial period and will not be available to you anymore. You will not be charged after the expiry of your free trial; we will only activate new credits with your explicit permission. 

As long as you don’t publish a request on the CE Job Board, it is not visible to suppliers and freelancers. So, creating a request will only be visible for you, not for any suppliers and freelancers. Only from the moment a request is published on the platform, you will start to receive proposals.

One of the things we ask from you while accepting our free trial offer, is the permission to send you some commercial emails related to the CE Job Board. We consider this as your only input necessary to start your free trial use, so we can provide you with the best services possible. In exchange, we provide you with a free credit to test the CE Job Board.

From the moment you start using our platform by purchasing credits, we will provide you with the opportunity to unsubscribe yourself in all of our commercial mailings. For more information, please consult our Privacy Policy.