Success story: Bpost

What you need to know about bpost 

Bpost, Belgium's leading postal operator & universal service provider, is one of Belgium’s largest employers, with more than 25,000 employees. It manages approximately 250 ICT contractors through its Resource Management Office (RMO) team.

Challenge

bpost’s contingent sourcing process included approximately 100 suppliers on a regular basis. This number needed to be reduced to several preferred suppliers. At the same time, there was a major concern that a decreased supplier base would result in higher rates or the inability to get certain projects staffed in time. In addition to optimizing the supplier base, response times and administrative workload needed to be reduced.

Solution

CE VMS deals with these objectives through an integrated set of four modules, with the possibility to link CE Marketplace functionalities. This combination empowers bpost to structure, optimize and automate all processes related to working with preferred suppliers, while continuously challenging existing suppliers or finding specific niche profiles.

Procurement manager - bpost

"Connecting-Expertise provides us with an ideal solution to reduce our supplier base while avoiding rate increases."

Plan of action

Benefits

Supplier base reduction

Use CE VMS + CE MP to reduce supplier base from 150 to 13 work providers.

Supplier base reduction

Use CE VMS + CE MP to reduce supplier base from 150 to 13 work providers.

CE Marketplace Strategy

Strategic use of CE MP to benchmark suppliers and optimize sourcing process.

CE Marketplace Strategy

Strategic use of CE MP to benchmark suppliers and optimize sourcing process.

Expansion to contracting

Activation of contracting module.

Expansion to contracting

Activation of contracting module.

MSP program

Implementation of external MSP program.

MSP program

Implementation of external MSP program.

SOW roll-out

Roll-out to other workforce categories and statement-of-work contracts.

SOW roll-out

Roll-out to other workforce categories and statement-of-work contracts.

Efficiency

Moving focus from operational workload to supplier performance management, vendor quality and contractor screening with evaluations.

Cost reduction

Using CE Marketplace guarantees daily fees for contractors who are in line with current market prices.

Reporting

Ability to track and report on all eSourcing-related actions since the data and communication is kept within one single workflow tool.

Support

Proactive support for future e-Sourcing strategy (extend scope to other categories, fixed price projects).