Modernizing Workforce Procurement: Flemish Government's Path to Transparency and Efficiency

The Flemish Government is the political institution representing the Flemish region in Belgium, also known as Flanders. The entire organization contains approximately 41.174 workers within 69 different legal entities.

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Challenge

The Flemish Government faced challenges including limited access to suppliers, slow contractor onboarding, high costs, and a lack of transparency and flexibility. The complexity of managing diverse procedures across multiple legal entities and a large contingent workforce created an urgent need for streamlined processes and increased transparency.

Solution

Combination of a Vendor Management System (CE VMS), a Marketplace (CE MP) & a Managed Service Provider (MSP): CE VMS structured, digitised & optimised the processes through one platform for all entities. CE MP provided all involved stakeholders with a real time, direct access to suppliers & freelancers. MSP served as a neutral single point of contact delivering HR, sourcing & administrative services.

Plan of Action

Workshops
‍Workshops with different stakeholders to determine a uniform process

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Pilot
‍Pilot with 3 entities to validate and tune the process

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QBR
‍Quarterly Business Reviews to validate and tune the solution and share insights

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“With the complex rules of public procurement, reusable framework contracts increase efficiency and transparency. Add a digital approach, and you get a marketplace with hundreds of clients and suppliers.”

Geert Bourgeois | Minister President

Benefits

Savings

€3 million spend savings, €1,2 procedure savings during pilot phase.

Efficiency

Halved throughput rates.

Full Process Automation

End-2-end automated hiring process with increased agility.

Flexibility

Flexibility to find & source any type of profile.

Reducted Complexity

Less subcontracting constructions

Lower Risk

Minimized legal risks.

Discover client cases

”At Connecting-Expertise, we've found a tool that's not only easy to implement but also incredibly user-friendly. The sourcing module allows us to efficiently launch mini RFPs, gaining valuable insights into market trends, while the contracting module provides a clear view and control over our external workforce. The tool's integrated features have streamlined our processes, making it a valuable asset for efficient and effective workforce management.”